Getting the Right Answer Fast
This page is organized around the real friction points we hear about. You'll find answers about funding your account with PayPal, Venmo, or a Play+ prepaid card, how identity verification works before your first cashout, and how to access the lobby on your phone without downloading a separate app. We also cover state eligibility clearly — access depends on local law, and
we only operate where permitted. Players in Detroit and Atlantic City have asked the same questions you're looking at right now, so the answers here reflect actual account flows, not generic copy. If a question about NFL same-game parlays or your favorite slot room isn't covered, the support section at the bottom of this page shows the fastest ways to reach us
directly. We update this FAQ when account processes change, so the steps here reflect how things work today.
- PayPal
- Venmo
- Play+
- Live Chat Support